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Speaking

Speaking Engagements

I am available for speaking engagements about Lean in healthcare. Possible topics include:

  • Lean Overview Presentations for Staff or Executives: “How Lean Thinking Helps Hospitals”
  • Lean, Employee Engagement, and Continuous Improvement (“kaizen”)
  • Lean and Quality Improvement
  • Practical Lean Management Methods
  • Lean in Hospital Laboratories
  • Lean, Staff Training, and Standardized Work
  • History of Lean in Healthcare

I have spoken in the U.S and Puerto Rico, Canada, The Netherlands, and Sweden. For references, please contact me.

Past and Future Speaking Engagements:

  • Association of Asesthetic Plastic Surgeons, San Diego, Joyce Kaye Lecture on Patient Safety (5/08)
  • Iowa Healthcare Collaborative Annual Meeting, Keynote (8/08)
  • Operational Excellence Conference, Utah State Univ., “Lean Methods, Lean Culture, and Error Prevention” (9/08)
  • Lab Quality Confab, Atlanta, “Engaging Employees to Embrace Lean and Energizing their Creativity” (9/08)
  • Productivity Inc. Lean Healthcare Forum, Nashville, “Hospital Heal Thyself: Using Lean Methods to Improve Patient Care” (10/08)
  • Wharton School, University of Pennsylvania, Guest Lecture in MBA Operations Class (2/09 and 10/09)
  • University of Turabo, Puerto Rico, Presentations to Hospital Staff and University Talk (3/09)
  • ValuMetrix Services Executive Roundtable, Washington D.C., Keynote Talk (3/09)
  • Society for Health Systems Annual Conference, Chicago, “Engaging Staff in Lean Improvements in Patient Care Settings (4/09)
  • South Central Association of Blood Banks Conference, Oklahoma City, “How Lean Thinking Helps Hospitals” (4/09)
  • Executive War College Meeting for Laboratory and Pathology Management, New Orleans, “Quick and Effective Ways to Continuously Transform People Development in Your Laboratory” (5/09)
  • MIT Lean Healthcare Academy, Guest Lecture (7/09) – Video
  • Triple-S Blue Cross Blue Shield Healthcare Quality Event, San Juan, P.R.., Keynote Talk (10/09)
  • Ontario Hospital Association “HealthAchieve” Event, Toronto, “Bridging the Gap: From Understanding and Using Lean Tools to Transforming Organizational Leadership” (11/09)
  • Portland (OR)-area Health System (11/09) – Keynote addresses and presentations to staff (day-long)
  • MIT Leaders for Global Operations alumni conference, Portland OR, “Healthcare and Lean Methods” (11/09)
  • UniLabs Lean Laboratory Conference, Sweden, “Lean Leadership for Improved Healthcare Value Streams” (1/10)
  • Society for Health Systems Conference (2/10), Training Within Industry for Healthcare - Summary, Slides
  • MIT Leaders for Global Operations Pro-Seminar (3/10), Guest lecture to MBA students
  • Healthcare Information and Management Systems Society (HIMSS) Conference,  ”Eliminating Waste Using Lean Management Practices without Conducting Week-Long Events” (3/10)
  • Lean Sigma & Kaizen for R&D, (3/10)
  • Massachusetts Lean Healthcare Practitioners Network, (4/10) – Keynote talk
  • Major Medical Device Company, (4/10) – “Lean methods to understand the needs of our customers”
  • Honda Supplier Lean Network Conferece, (5/10), Lean healthcare overview
  • Shingo Prize Annual Conference, (5/10) – Brochure (PDF): Shingo2010Graban
  • NYC Health and Hospital Corporation, (6/10) – Keynote talk at management conference on lean (“Breakthrough”) healthcare leadership

Webinars: