See this page for other keynote and workshop topics and information on booking Mark Graban for your event or organization.
Warning: Signs!
From Cautionary Commands to Proactive Prevention
In this talk, Mark Graban humorously raises serious points about mistakes and improvement. Why do organizations so frequently rely on posted signs, warnings, and “be careful” exhortations with employees? In this talk, Mark shares a light-hearted examination of these signs and discusses a better alternative: mistake-proofing. Using photos and examples, Mark shares practical tips about the types of mistake-proofing and how they can benefit any organization.
Audience feedback from the KaiNexus User Conference (2024):
Mark's “Warning: Signs!” presentation was a delight. His light-hearted examples brought laughs from both me and the audience, while his deeper message resonated strongly with the CI professionals in attendance. This presentation was a refreshing and impactful boost, re-energizing myself and the audience alike after a series of earlier sessions.
“That was the best KaiNexicon keynote talk you've given so far.”
Audience feedback from the Lean Healthcare West Lean Leadership Retreat (2010):
“Mark's lively revelation of the weakness of signage was a fun and enlightening visual example of unclear signals in the workplace. Understanding what signs do (or don't do) created a reminder to be constantly observing how work happens now and the opportunities to improve. The presentation was a welcome respite from the cadence of traditionally styled presentations.”
Cindy Jimmerson
Lean Healthcare West
I had the privilege of seeing Mark give his Warning: Signs! presentation at the Lean Leadership Conference in Big Sky, Montana and was so impressed with not only Mark but what I learned from his engaging talk. The information presented made you aware about what you don’t always see in your own surroundings and helped to simplify where to start with lean projects. He had the perfect blend of humor and knowledge leaving the audience thinking about signs in their own facilities!
Suzi Collins, Lean Project Coordinator
Stanley InnerSpace
I was enthralled by the power of this presentation to ignite some chord in so many around the simple, yet elegant litany of signs and to watch an audience become participants in an extended exchange well beyond the talk.
Dr. Mark Jaben
To learn more about the talk or inquire about bringing Mark to your conference or organization, click here.