Author · Speaker · Consultant
Help people speak up.
Turn learning into improvement.
I help leaders build cultures where people surface problems, learn from mistakes, and make meaningful improvements—every day.
Mark’s forthcoming book · Early 2027
The Silence Tax
How Lean Leaders Drive Out Fear and Futility
Get an early excerpt & book updatesWhat isn’t being said is costing you.
Problems go unreported. Concerns stay unspoken. Good ideas never leave the notebook. The Silence Tax explores why people hold back—and how leaders can make speaking up both safe and worthwhile.
For Lean, operations, and continuous improvement leaders, the book focuses on four everyday behaviors: model, encourage, enable, and reward.
Discover what’s insideBetter leadership. Everyday learning.
Improvement starts with what people feel safe to say.
When problems stay hidden, improvement stalls. I work with leaders and teams to change how they respond to problems, use data, and put ideas into practice.
A conversation that moves people.
Keynotes on learning from mistakes, psychological safety, and continuous improvement—with practical ideas audiences can use.
Explore keynote topicsMake improvement part of the work.
Help for leaders and teams working to strengthen daily improvement, build trust, and respond to problems with curiosity.
See how we can work togetherPractical thinking. Lasting reference.
Explore leadership, Lean management, learning from mistakes, and better ways to understand performance.
Browse the books
For your next event
Give your audience something to think about—and act on.
Bring the connections between leadership, learning, and improvement to life. Explore Mark’s approach and see him in action.
From the bookshelf
Ideas to keep coming back to.
The Mistakes That Make Us
How leaders can cultivate a culture of learning and innovation by responding differently to mistakes.
Explore the book
Measures of Success
Distinguish signals from noise so you can react less, lead better, and improve more.
Explore the bookKeep learning
Honest conversations.
Useful ideas.
Explore what leaders learn when things don’t go as planned—and what they do differently next.
My Favorite Mistake
Candid podcast conversations about mistakes and learning.
Listen to the podcastRead Lean Blog
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What would you like to improve?
Tell me about your event, your team, or the challenges you’re working through. We can explore whether there’s a fit.
Let’s talk