Thanks for inviting me to speak at the Lean & Six Sigma Best Practices Conference in Brazil!
Here are my slides (a PDF via Dropbox)
More Information
My book — Measures of Success: React Less, Lead Better, Improve More
More on Process Behavior Charts
Blog posts about Process Behavior Charts
Case studies on Process Behavior Charts
Articles by Mark Graban
React Less and Improve More by Using SPC More Effectively
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