Thank you to Elisabeth Swan and the JIT Cafe for the invitation to present the webinar today!
This page has slides and additional resources.
Mark's Book
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
- Book website
- Sample chapter
- Free templates
- Frequently Asked Questions
- Order the book (Paperback or Kindle)
Don Wheeler‘s book Understanding Variation:
Slides:
Click the image for the PDF (via Dropbox)
Interactive Survey Responses:
Note: These are related to slides in the presentation. The slides just show the asking of the question with no results.
Recorded How-To Webinar:
Read the “how to” as a blog post, via KaiNexus
See more about why using the XmR chart is best with real-world data
Blog Posts About Process Behavior Charts
