Thank you to Prof. Olsen for the invitation to present the webinar today!
This page has slides and additional resources.
Mark's Book
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
- Book website
- Sample chapter
- Free templates
- Frequently Asked Questions
- Order the book (Paperback or Kindle)
Don Wheeler‘s book Understanding Variation:
Slides:
Click the image for the PDF (via Dropbox)
Recorded Practice Session:
Longer Video on this Theme (35 min)
Recorded Detailed How-To Webinar:
Read the “how to” as a blog post, via KaiNexus
See more about why using the XmR chart is best with real-world data
Mark's article: “React Less and Improve More by Using SPC More Effectively” (lean.org)
Blog Posts About Process Behavior Charts
