ASQ DFW LED Group Notes

Thanks for having me come speak at the ASQ meeting.

It was an honor and a pleasure to be there with you!

Please check out the “ExperienceChange” workshop that I'm facilitating in Irving / Las Colinas on March 15. Learn more and register, saving 10% with discount code “ASQ.”

Please consider joining our “Lean DFW” group on LinkedIn.

Here are some links, references, and videos related to my talk.

• My original blog post about Lean vs. “L.A.M.E.”
• Taiichi Ohno book with “start from need” explanation
• John Shook “what is the problem?” video

• Toyota's TPS explanation page
• The UK “bad office 5S” story
• The guy who said “Lean will speed up your quality problem” and video:

• More examples of incorrect Lean Sigma dogma

 

 

• Statistics on the patient safety problem
• Statistics on safety and quality improvement through Lean

 

• Dr. John Toussaint on white coat leadership (and video)

• Strategy deployment at ThedaCare (DVD) – intro video below

• Dr. John Toussaint Lean books
• Just Culture – Sidney Dekker book
• The Mary McClinton / Carl Dorsey case
• Blog post about “loving care”

• Mark Graban's books
• Mark Graban's blog
• @MarkGraban on Twitter

Thanks again for attending my talk!