“Measures of Success” Post-Workshop Resources

Thanks for attending my workshop!

Here are some selected slides for your reference (PDF)

My Book:

Measures of Success: React Less, Lead Better, Improve More
- Available as paperback or eBook
Excel template for Process Behavior Charts and more
More resources via the book's website

Deeper Dive Topics

Question: Why not use Other Types of Control Charts?

Question: Do the data have to be normally distributed for Process Behavior Charts to be valid?

Question: Why is there a Scaling Factor for the Upper and Lower Natural Process Limits?

More book reader Q&A

PBC Case Studies

Donald J. Wheeler Information

Dr. Wheeler's book Understanding Variation
A deeper dive book Making Sense of Data
His website
An interview with Dr. Wheeler
Scaling Factors for Process Behavior Charts — A Quick Reference Guide

Webinar and Video Tutorial on Creating Process Behavior Charts:

More webinars on Process Behavior Charts

Dr. Deming Red Bead Videos:

More on Deming:

A webinar that I presented with Mike Stoecklein for Catalysis:

Red Bead Simulator Online:

Click here or the photo below:

Blog Posts on This Topic of Understanding Variation:

Running Dr. Deming's Red Bead Experiment & the Implications for Healthcare

Free Webinar Recording: The Real Lessons of Dr. Deming's Red Bead Factory

Your “Lean Daily Management” Approach Would Be Even Better with Some Simple Statistical Methods

Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding Variation”

Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

Why Red-Green Charts in Management are a Rear-View Mirror Approach

What's Demoralizing? The Colors on a Chart or Not Improving the System?

Data Without Context Isn't Very Helpful; Don't Overreact to Each Up & Down

Consulting Case Studies Need Statistical Validity