Thanks for inviting me and attending my talk! I hope it's helpful…
Here are my slides (PDF via Dropbox):
Links and References
- Ohno's Toyota Production System book
- The Emily Jerry Foundation – Emily's Story
- My podcast interview with her father, Chris Jerry: Part 1 | Part 2
Podcast #203 – Chris Jerry, Part 1, on the Death of His Daughter Emily Due to Medical Error
- My most recent book Measures of Success: React Less, Lead Better, Improve More
- My blog posts on strategy deployment as a series of hypotheses
- Don Wheeler's Understanding Variation
- HBS article with the thoughts of Paul O'Neill
- The full Value Capture “leadership model” (click for a larger view):