Thanks for coming to the Meetup!
Here are my slides (PDF via Dropbox):
Other Notes and Deeper Dives
- More about the Berwick article
- More about patient safety statistics
- Deming's notes on his hospital stay
A Webinar Recording of a Practice Session for a Similar Talk From 2018:
My Blog Post and Podcast About That Talk
Information about Motivational Interviewing:
- My web page with a summary and links
- Are you professionally “stuck” on something you need to do or want to do?
Information about my book Measures of Success:
- The book's main web page with more information and how to buy it
Video of My Talk at Lean Startup Week:
Please let me know if you have any thoughts or feedback to share.