Hello — Thanks for attending my talk at the conference, as I really appreciated the invitation and the opportunity to visit Zürich and to meet people here.
Slides (PDF)
You can view or download the slides here, via Dropbox
Related Videos and Other Links
My Most Recent Mistake
Here is a blog post about my mistake of losing my eyedrops:
Masaaki Imai on Kaizen
Franciscan Kaizen Videos (playlist of nine videos)
Other Kaizens
I should have shared this example!
More about my Toyota tour guide's Kaizen: