Unlock the Potential of Your Leadership Team—and Your Entire Staff—with Mark Graban
Bring Mark to Your Leadership Event
In today’s fast-paced and increasingly complex healthcare environment, the margin for error is slim, but the opportunities for improvement are vast. The key to unlocking these opportunities lies not just in new technologies or processes, but in fostering an environment where every team member feels empowered to contribute to change. Mark Graban, an acclaimed author, speaker, and consultant for hospitals and health systems, offers a transformative approach to building this environment through psychological safety.
Mark’s presentation on “Learning from Mistakes” reminds us to reflect on how to ensure psychological safety in our organization so the candor needed to identify and resolve issues in care delivery can be shared and heard. Our leadership is continuing to engage in Mark’s materials as we take the next steps in our pursuit of high reliability and excellence.
– Leadership of St. Elizabeth Healthcare
Why Psychological Safety Matters in Healthcare
Psychological safety, a term extensively researched and popularized by Harvard Business School Professor Amy Edmondson, refers to an individual’s perception of the consequences of taking an interpersonal risk, such as speaking up.
In a psychologically safe workplace, employees feel comfortable expressing thoughts and questions, raising problems, or offering new ideas. For healthcare executives, cultivating this kind of environment is not a luxury—it’s a necessity. Research shows that organizations with high levels of psychological safety achieve higher levels of innovation, employee engagement, and patient satisfaction—and, most importantly, better performance in patient safety and quality outcomes.
See this blog post that includes a short video on the topic…
The Mark Graban Difference
Mark Graban stands at the confluence of Lean principles and cutting-edge leadership practices. With a distinguished career spanning over two decades, Mark has guided numerous healthcare organizations in creating cultures of continuous improvement and innovation. His methodology goes beyond traditional leadership paradigms, focusing on creating the psychological safety necessary for genuine dialogue, experimentation, and learning.
Speaking and Facilitation: What to Expect
Bring Mark to participate in your quarterly leadership forum, or other leadership development events.
You'll get:
- Engaging Insights: Mark brings his rich experience and engaging storytelling to every session, sharing real-world examples of successes and setbacks in building psychological safety in healthcare settings.
- Interactive Sessions: Expect a highly interactive experience, with workshops designed to not only impart knowledge but also to practice the principles of psychological safety in real-time scenarios.
- Customized Content: Understanding that each organization has unique challenges, Mark tailors his sessions to meet your specific goals and needs, ensuring relevance and impact.
- Actionable Strategies: Walk away with practical, actionable strategies that you can implement to start cultivating a culture of psychological safety and continuous improvement within your organization.
Mark works with you to plan for a successive and customized event through extensive prep meetings—incorporating your language and meeting you where you are with your journeys in:
- Lean management
- Operational excellence
- Continuous improvement
- High-Reliability Organizations (HRO)
- Just Culture
- Psychological Safety
- Employee Engagement
- Continuous Quality Improvement
- Quest for Zero Harm
Make Your Next Leadership Forum Actionable and Transformative
Choosing Mark Graban as a speaker and facilitator for your next leadership forum is more than an investment in a day’s event; it’s an investment in the future of your healthcare organization. With Mark’s guidance, your leadership team will be equipped to drive change, foster innovation, and achieve a level of patient care and operational efficiency previously thought unattainable.
Begin the Conversation
Contact Mark Graban to learn more about how he can help transform your leadership team and your organization. Let’s build a foundation of psychological safety together, and set the stage for unparalleled continuous improvement.