Thank you for the invitation to speak today!
This page has slides and additional resources.
Mark's Book
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
- Book website
- Sample chapter
- Free templates
- Order the book (Paperback or Kindle)
Don Wheeler‘s book Understanding Variation:
Slides:
Click the image for the PDF (via Dropbox)
Recorded How-To Webinar:
Read the “how to” as a blog post, via KaiNexus
Blog Posts About Process Behavior Charts
Post about Winnipeg E.R. waiting times:
More blog posts:
